PRIVACY STATEMENT WALLGROUP B.V.
1 January 2019
Wallexclusive.com is part of Wallgroup BV. Through the website Wallexclusive, you can view pictures of the brand Wallexclusive (WE). On the photo pages, you will find an order button which links you to our webshops. Through our webshops, you can order the products.
Through our webshop, privacy-sensitive data, or personal data, is processed. Wallgroup B.V. considers a careful handling of personal data of great importance. Personal data is, therefore, carefully handled and protected by us.
In our processing, we comply with the requirements of the privacy legislation. Privacy legislation means, among other things, that we:
If you have any questions or would like to know what data we keep from you, please contact Wallgroup.
When you place an order with us, we use your personal information to be able to process it properly. We may then give your personal information to our delivery service to the order to be delivered to you. We also receive information about your payment from your bank or credit card company.
For this, we use your e-mail address, telephone number, billing address, follow-up data, and payment information. Until your order is complete, we keep this information. We retain specific customer data for a more extended period due to the statutory tax retention obligation.
Providing to third parties
We cooperate with specific companies that may receive your data from us.
Certain parts of our webshop require you to register first. You must then enter information about yourself and choose a user name. With this information, you will create an account where you can log in with that user name and a password of your choice. We do not keep password data in our system, and a password could only be changed by yourself.
For this, we use your payment details, e-mail address, name and address, billing address, and telephone number. We do this based on your permission. We keep this information until you close the account.
We keep this information for login in quickly and, if necessary, contact you as part of the execution of the agreement. You can change information via your account whenever you want.
We want to send you advertisements about offers and new products or services. We do this:
If required by the service, we may collect location data (GPS) from you. We will request your permission at that specific moment on the website.
This (location) data may also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data may also be used by, for example, Google or Apple itself. We have no control over this. Always read the privacy statements of the respective provider.
Provision to other companies or institutions
Except for the partners mentioned above, we will not give your data to other companies or institutions under any circumstances unless we are legally obliged to do so (e.g., if the police require us to do so on suspicion of a criminal offense).
We keep statistics about the use of our webshop.
In our webshop, you will find social media buttons. The managers of these services collect your data.
We use Google Analytics to track how visitors use our store. We have concluded a processing agreement with Google. This agreement contains strict protocols about what they can follow. We allow Google to use the Analytics information obtained for other Google services. We do not allow Google to anonymize IP addresses.
The security of personal data is critical to us. We ensure that we store your information securely. We always adjust the security and pay close attention to what can go wrong.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. We recommend that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.
Access, modification, and deletion of your data
If you have any questions or would like to know what personal information we hold about you, please do not hesitate to contact us. See the contact details below.
You have the following rights:
Please make sure that you always identify who you are, so that we can be sure that we do not correct or delete any data relating to the wrong person.
Filing a complaint
If you feel that we are not helping you in the right way, you have the right to submit a complaint to our supervisor. You could contact the Personal Data Authority.